MilkMade is an ice cream and milkshake business located in North Central Austin serving both vegan and dairy items. We are seeking a part-time, enthusiastic and dedicated food trailer staff member to grow and expand our small team. In this role, you will be responsible for providing excellent customer service while preparing and serving high quality milkshakes and ice creams from our food trailer. You will play a key role in creating a positive and knowledgeable dessert experience for our customers while ensuring that all food handling and safety standards are met.
Shifts:
Our hours are 1pm-10 or 11pm six days a week (closed on Mondays) with shifts currently ranging from afternoon/early evening (12:30pm-6pm) to evening/night (5:45pm-10pm or 11pm depending on the night). We are still new and these hours are subject to change. An ideal candidate should be flexible with which shifts you are able to work.
Duties:
- Greet customers with friendly service and take orders accurately.
- Prepare orders according to established recipes and standards.
- Adhere to food safety regulations and proper food handling practices at all times.
- Operate our Point of Sale (POS) terminal to process customer orders and take payments.
- Collaborate with team members to ensure smooth operations during busy shifts.
- Manage time effectively to ensure timely service during peak hours.
- Maintain cleanliness and organization of the food trailer.
- Assist in inventory by tracking stock levels and reporting shortages.
- Follow prescribed routines for opening and closing duties.
- Light-duty dishes from service.
Requirements:
- Ability to be proactive and work independently; most shifts are solo.
- Excellent communication skills to interact effectively with customers and team members.
- Have a current Texas Food Handlers permit.
- Ability to work well under pressure while maintaining a positive attitude.
- Ability to occasionally lift up to 30lbs.
- Previous experience in customer service or food service is a plus.
- Familiarity with basic kitchen equipment is also a plus.
Job Type: Part-Time, Tip-Eligible