We are seeking a friendly, dynamic, and customer-oriented waiter/waitress to join our team at Kobe House . As a waiter/waitress, you will be responsible for:
Present menus, explain daily specials, and assist guests with menu selections.
Take accurate food and drink orders, ensuring all special requests and dietary preferences are noted.
Relay orders to the kitchen and ensure timely and accurate delivery of food and drinks.
Serve food and beverages in a prompt and courteous manner.
Monitor and attend to guests’ needs throughout the dining experience.
Check on guest satisfaction and respond to any concerns or requests.
Clear and clean tables, resetting for the next guests.
Handle cash, credit, or debit transactions accurately.
Ensure compliance with food safety and sanitation guidelines.
Collaborate with kitchen and bar staff to ensure smooth service.
Assist with opening and closing duties, such as setting up the restaurant or restocking supplies.
Maintain a positive attitude and team spirit in a fast-paced environment.
Qualifications:
Previous experience as a waiter/waitress or in customer service is preferred but not required.
Excellent communication and interpersonal skills.
Ability to multitask and remain calm under pressure.
Strong attention to detail and organization.
A positive and enthusiastic attitude.
Ability to stand and walk for extended periods of time.
Basic math skills for handling transactions.
Knowledge of food and beverage pairings is a plus.
Must be able to work evenings, weekends, and holidays as needed.